AI ASSIST
Business-grade callingMulti-device accessBuilt-in AI intelligence
VATRIX
Business calls everywhere. AI built in.
Your phone system shouldn’t be stuck at a desk, and it shouldn’t be stuck in the past. VATRIX is a modern cloud communications platform that lets your team take business calls on any device while using built-in AI to answer, route, summarize, and analyze conversations.
Modern cloud platformBuilt for active teamsEnterprise-ready reliability
Product Innovation
Explore product innovations
AI CUSTOMER EXPERIENCE
Introducing Customer Engagement Bundle
INTEGRATIONS
Integrate Vatrix with Microsoft Teams
AI VIRTUAL ASSISTANT
Never miss a detail with AI notes & summaries
AI QUALITY MANAGEMENT
Coach agents faster with AI-automated scorecards
VATRIX
Take business calls on all your devices
Your business number works wherever your team works.
- Mobile app (iOS & Android)
- Desktop and web UC Client
- Desk phones
- Microsoft Teams integration
Make and receive calls, transfer, park, route, message, and meet from anywhere.
Whether your team is in the office, remote, or hybrid, VATRIX keeps your business connected.
Reachability
Always on
One business identity across mobile, desktop, web, and desk environments.
Teams Flow
Unified workflow
Route and collaborate with Microsoft Teams integration for faster response cycles.
Remote + Hybrid Ready
Built for distributed teams
Keep call handling consistent across office, remote, and hybrid setups with the same controls and customer experience.
VATRIX
AI that works for you
AI isn't an add-on. It's part of the platform.
AI receptionist
- Answer calls automaticallyPick up inbound calls instantly, even after hours.
- Intelligent call routingDirect callers to users, queues, or contact center teams with precision.
- Appointment schedulingBook calls and appointments directly with connected calendars.
- Multilingual supportEngage callers in their preferred language for better experience.
- Reduce missed callsCapture opportunities that would otherwise be dropped or delayed.
- Lower voicemail overloadKeep inboxes cleaner by resolving common requests in real time.
Your business never misses an opportunity.
AI call summaries & transcription
- Automatic transcriptionConvert every conversation into accurate, readable text instantly.
- Post-call summariesGet concise key points and decisions right after each call.
- Searchable historyFind moments, topics, and customer context in seconds.
- Faster follow-upsSpeed up documentation and next actions with structured notes.
Your team stays focused on conversations, not note-taking.
AI insights & analytics
- Sentiment detectionUnderstand customer emotion and tone across conversations.
- Trend trackingMonitor call patterns, intent clusters, and peak demand windows.
- Opportunity signalsSpot conversion blockers and moments where revenue is at risk.
- Coaching intelligenceStrengthen team performance with quality and training insights.
Turn conversations into actionable intelligence.
More than just a phone system
VATRIX combines voice, video, Business SMS, Contact Center tools, virtual fax, and 250+ CRM integrations into one unified platform.
One login.One admin portal.One connected workflow.
Pricing
Business Communication Plans
Pick the right plan for your team and adjust users and billing cycle anytime to see live pricing.
Number of Users25-99 users
Billing Cycle
VATRIX Core
For small teams getting started
$17.99
per user / month
- Business Phone System
- Unified Web and Mobile Application
- Unlimited Calling to U.S., Canada, Mexico
- 40+ Unified Communication Features
- Video Conferencing (Limited)
- Internal Messaging (1-to-1)
- External SMS/MMS messaging
VATRIX Professional
Most popular for growing businesses
$19.99
per user / month
- Everything in Essentials, plus:
- Unlimited International Calling (40+ Countries)
- Video Conferencing (Full Features)
- Internal messaging (groups and channels)
- Whatsapp Messaging (Coming Soon)
- AI Call Transcription
- AI Call Summary
- Multi Device Support / Extension Mirroring
VATRIX Enterprise
Advanced scale and control
$25.99
per user / month
- Everything in professional, plus:
- Video Conferencing with Webinar & Live Stream
- AI Call Sentiment Analysis
FAQ
Answers to common VATRIX questions
Everything you need to know before moving your business communications to one intelligent platform.
Each VATRIX plan combines business calling, web and mobile apps, messaging, conferencing, and collaboration tools in one platform. Higher plans add advanced AI and analytics capabilities.
Yes. VATRIX is designed for office, remote, and hybrid teams. Users can take calls and collaborate from iOS, Android, desktop/web clients, and compatible desk phones.
The AI receptionist can answer calls automatically, route callers to the right destination, support multilingual conversations, and help reduce missed calls and voicemail overflow.
Advanced plans include automated transcription, post-call summaries, and searchable conversation history so teams can follow up faster and reduce manual note-taking.
Pricing is based on user count and billing cycle. Select your user tier and choose annual or monthly billing to see live per-user pricing. For 100+ users, contact our team for custom pricing.
Yes. VATRIX supports Microsoft Teams integration and a broad integration ecosystem, including 250+ CRM and business workflow integrations.
Our onboarding process covers number setup, user provisioning, routing configuration, and rollout guidance to help your team transition with minimal disruption.
Absolutely. VATRIX is built to scale from small teams to enterprise environments with advanced routing, analytics, AI workflows, and centralized administration.
Ready to modernize your communications?
If you want business calls on every device - with AI working behind the scenes - VATRIX makes it simple.
Contact
Talk to Our Team
Let's talk so we can understand your needs and budget, and create a customized communications solution for your organization.